💻 Find out what devices and browsers IDKit supports.
To integrate our IDKit mobile flow support into mobile devices, it is essential to know what mobile devices and browsers it supports.
Note:
If a browser does not support IDKit mobile flows, the user will be prompted to copy and paste the ID Verification Flow link into a browser that meets the requirements.
iOS
The basic compatibility that we provide to you is Standard compatibility. It allows you to take a photo or record your facial movements (liveness video) via AI-based "Optical Character Recognition" (OCR). It can only be used on the iOS versions:
| Version | Compatibility |
|---|---|
| 11+ | Standard |
The supported browsers are listed below:
| Browser | Compatibility |
|---|---|
| Safari | Standard |
| Chrome | Redirect to Safari |
| Firefox | Redirect to Safari |
Other than that, we also provide you with Alternative compatibility. You can take a selfie or use a static image during the verification process. It can only be used on the iOS version below:
| Version | Compatibility |
|---|---|
| 10 and below | Alternative |
Android
As on iOS, Standard compatibility is applicable on Android too. It allows you to take a photo or record your face movement (liveness video) via AI-based "Optical Character Recognition" (OCR). It can only be used on the Android versions and browsers below:
| Version | Compatibility |
|---|---|
| 10 | Standard |
| 9 - Pie | Standard |
| 8 - Oreo | Standard |
| 7 - Nougat | Standard |
| 6 - Marshmallow | Standard |
| 5.1 - Lollipop | Standard |
Note:
We will check whether the browser is WebRTC capable or not.
| Browser | Compatibility |
|---|---|
| Chrome | Standard |
| Samsung Internet | Standard |
| Firefox | Redirect to Chrome |
| Opera | Standard |
We provide Alternative compatibility if you want to take a selfie or a static image only during the verification process. It can only be used on specific Android versions:
| Version | Compatibility |
|---|---|
| 5.0 and below | Alternative |
The compatibility may differ, but we perform the same checks on the images as on the liveness video.
💬 We Are Here to Help!
If you encounter an issue, a bug, or require assistance, please contact our support page here to find the solution. Don't forget to provide any important information on the issue.