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improved

IDKit Release 1.41

5 months ago

📌 Enhancements

    1. Email notification for completed transactions
    1. This enhancement ensures that select IDKit users are prompted about the status of completed transactions.
    2. As a client admin, you can enable or disable the setting to receive email notifications by navigating to Settings → Configurations. You can add multiple comma-separated email addresses that will receive notifications each time a transaction moves to the completed state.
    3. The notification email will include essential details such as the transaction ID, reference, verification status, and a transaction link with deep linking.
    2. Configuration to increase the number of ID recaptures
    1. This aims to provide a smoother process for capturing ID images, reducing inconveniences during the verification process.
    2. Previously, if ID images had insufficient quality or cut-off edges, users were prompted to recapture once. Now, the system allows explicit configuration for multiple recapture attempts up to 5.
    3. As a client admin, if you wish to adjust the number of recapture attempts, please contact your IDKit representative or customer support.
    3. Send transaction via Email, including QR code
    1. An IDKit user, in addition to SMS, can opt for email as a delivery method to send a transaction link both through the IDKit Portal and API service.
    2. Both 'Send Verification via portal' and 'API' will be toggled off and will require to be toggled on. To enable the email delivery method, head over to Settings → Configuration and enable the setting.
    3. The branded email will include a transaction link and a QR code. The QR code facilitates quick access for users accessing the link from a desktop or laptop.
    4. For limited customization of the email subject and language, please contact IDKit customer support.
    4. Individual Sender IDs for Australian clients
    1. We have enabled the use of individual Sender IDs for our Australian clients again. For any queries related to setting up sender IDs, please reach out to IDKit customer support.
    5. Removal of Intercom chat from the portal
    1. Intercom chat has been removed from all areas of the portal. For assistance with any blockers or issues, client users are encouraged to utilize the support functionality within the application.